01 / Privacy policy
What we collect, and why.
We collect the information you give us to run your business on Jobworks: your name, email, phone number, business name, your customers' names and contact details, and the jobs, quotes, invoices, and payment records you create.
We collect it for one reason: to run the software. We do not sell your data. We do not share it with advertisers. We do not rent it to anyone. We do not use it to train other products.
Payment card numbers never pass through our systems. Card payments are handled by our payment processor, which is certified to industry security standards; we only receive the result and the last four digits of the card.
Where it lives. Your data is hosted on servers in the United States by our hosting provider. Our staff can access your data only to provide support or fix a problem, and only when your account requires it.
Export and deletion. You can export every record in your account — customers, jobs, quotes, invoices, reports — to CSV or Excel at any time, with one click, even on the day you cancel. You can also ask us to delete your data permanently, and we do it within 30 days of your request.
Contact. Privacy questions go to hello@jobworks.io. We answer every email the same business day.